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Patient access staff often overlook or misinterpret payer requirements, which can cost the hospital thousands of dollars. Yet keeping staff current with all the various rules is a full-time job in itself.
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Improving morale of patient access staff is difficult, but it doesn't have to be expensive.
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Patient transfer admissions pose a "bittersweet" issue for patient access managers, says Terry D. Long, RN, BSN, MBA, NEA-BC, director of the patient transfer center at Texas Health Resources in Arlington.
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A health care organization might have in place the best information technology (IT) protections available, but complacency can be a dangerous thing considering the gold mine of personal information stored by a hospital.
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The Department of Health and Human Services (HHS) has issued new guidance for providers on talking about patients' health information with and in the presence of other parties — with an emphasis on what can be discussed.
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Despite increasing demand for privacy surrounding health information, North American hospitals lag behind European counterparts when it comes to one of the most visible impediments to privacy — multi-bed hospital rooms.
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Episodic, unexplained false-positive results with an oral fluid rapid HIV test have resulted in changed protocols in some clinics and an ongoing investigation by the Centers for Disease Control and Prevention. The test, OraQuick Advance Rapid HIV-1/2 Antibody Test (Orasure Technologies, Bethlehem, PA), can be performed on oral fluid and has broadened the settings in which HIV testing can be provided, the CDC noted.
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A single injection has been approved for a fifth dose of DTaP and the fourth dose of inactivated polio (IPV) in children 4-6 years of age. The combination vaccine is marketed by GlaxoSmithKline as KINRIX.
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